Location: Washington, DC  (Hybrid – Office & Remote) 

Employment Type: Full-Time 

Industry: Solar Energy 

About Us 

We are a growing solar installation and asset management company serving the Washington, DC, Maryland, and Virginia markets. Our focus is delivering high-quality solar systems while ensuring long-term performance, reliability, and customer satisfaction. 

We are seeking a highly organized and solutions-oriented Solar Maintenance Client Operations Coordinator to serve as the primary point of contact for clients regarding system maintenance and service needs. 

Role Overview 

The Solar Maintenance Client Operations Coordinator will serve as the front-facing liaison between clients and our maintenance teams. You will manage inbound maintenance requests, communicate system issues, schedule field crews, and ensure timely resolution of service matters. 

This role requires critical thinking, proactive communication, and creative problem-solving to keep projects moving and clients informed. 

Key Responsibilities 

1. Client Communication & Issue Management 

• Serve as contact for maintenance-related client inquiries. 

• Receive, log, and assess service requests and system concerns. 

• Communicate clearly and professionally with clients regarding system issues, scheduling timelines, and repair updates. 

• Manage client expectations while maintaining company standards and policies. 

2. Scheduling & Crew Coordination 

• Coordinate maintenance appointments with internal crews and subcontractors. 

• Optimize scheduling based on urgency, geography, and technician availability. 

• Confirm site access requirements and ensure necessary information is provided to crews.